Academic Year: 2025–26 / 2026–27
Community Institute of Management Studies (CIMS), Bengaluru, is committed to providing a fair, transparent, and student-friendly academic environment. The institution has established a Students' Grievance Redressal Committee (SGRC) to address and resolve student grievances related to academic, administrative, examination, admission, facilities, and student welfare matters.
The SGRC ensures that grievances are received, examined, and resolved fairly and confidentially. Students are allowed to present their concerns, and appropriate action is taken based on the nature of the grievance.
The institution follows the principles of fairness, transparency, confidentiality, impartiality, and timely redressal. Students are encouraged to first approach the concerned department or authority. If the issue is not resolved, they may submit a grievance to the SGRC.
The SGRC consists of senior faculty members, a woman faculty representative, and other members as prescribed by the applicable regulations.
| Sl. No. | Name | Designation | Position |
|---|---|---|---|
| 1 | Dr. Janardhan T G | Director | Chairperson |
| 2 | Dr. Bhagya Rathna R | Professor | Member |
| 3 | Dr. Manjula P S | Professor | Member |
| 4 | Mrs. Mamatha B S | Assistant Professor | Member |
| 5 | Shri. Chikkaiah | Secretary | Member Secretary |
Students who are dissatisfied with the decision of the institutional grievance redressal mechanism may approach the Ombudsperson appointed by the affiliating University, as per the applicable regulations.
Name of Ombudsperson: Dr. T.D. Kemparaju, Former Vice-Chancellor of Bengaluru North University
University: Dr. Manmohan Singh Bengaluru City University
Contact Details: registrar@bcu.ac.in
The SGRC periodically reviews student grievances and takes appropriate action. The details of grievances received and resolved are maintained in the Grievance Register and Action Taken Report (ATR).
| Particulars | Number |
|---|---|
| Grievances Received | Nil |
| Grievances Resolved | Nil |
| Grievances Pending | Nil |
| Appeals to Ombudsperson | Nil |
The institution conducts periodic meetings to review grievances and ensure effective implementation of corrective measures. Students are informed about the grievance redressal mechanism through orientation programmes, notice boards, circulars, and other institutional communication channels.
The Ombudsperson Cell and Students' Grievance Redressal Committee at Community Institute of Management Studies play an important role in ensuring student welfare and institutional accountability. CIMS remains committed to providing a safe, fair, transparent, and supportive environment for all students.
Director
Community Institute of Management Studies
Bengaluru
